Main Street Baseball is centered upon one fundamental principle – by providing outstanding, affordable, family-friendly fun we will help grow the great game of baseball.  We achieve this by implementing excellent customer service principles rooted in the idea that we treat every customer as if he or she were a member of our own family. Today, Main Street Baseball has grown to include four Minor League Baseball teams – and we’re still expanding!  

Main Street Baseball’s four clubs are different in their own way but each is a wonderful and fun place to work. Each person contributes in a unique way to our customer’s experience, and those contributions are enhanced by the diversity and varied backgrounds of our great staff. Our employees are friendly, ebullient and have a passion for customer service. Being part of our team requires dedication, enthusiasm and a willingness to embrace the concept that a ballpark should be a safe and joy-filled place. Our employees are empowered to make decisions in the best interest of our customers. 

Our culture is built upon a philosophy of promoting from within. We hire smart, outgoing people with the intent of promoting them as far as their ability and ambition will take them. We offer high-quality jobs with excellent benefit packages that have a positive impact on the health and happiness of our staff and their immediate families. We hope you’ll join us!

Please email a cover letter and resume to joe@riverbandits.com.
Please include the job title in the subject of your email.

Quad Cities
River Bandits
Job Openings



Assistant General Manager: Quad Cities River Bandits

POSITION SUMMARY
The River Bandits’ Assistant General Manager is responsible for assisting in the development and execution of strategies & marketing tactics to aggressively grow team revenues. This person should be an outgoing energetic and creative sales professional who is a self-starter with strong sales, management, and relationship skills as well as “hands on” operational ability. The Assistant General Manager oversees the Community Relations, Promotions, Production and Merchandise Departments. The AGM is also in charge of clubhouse/locker room operations and serves as a liaison to the coaches and the parent club. Compensation is commensurate with your level of experience.

IMMEDIATE SUPERVISOR
General Manager, in addition to frequent interaction with Ownership and the Chief Operating Officer.

PRIMARY RESPONSIBILITIES
Sales
- Develop and execute corporate, group and individual sales pricing strategies, incentives and giveaways to grow overall ticket sales revenues;
- Identify, solicit and sell corporate sponsorships and groups to new corporate partners;
- Up-sell and re-engage existing and former clients;
- Coordinate efforts to develop, plan, and executed a strategic and detail promotional calendar to generate increased attendance and fan engagement;
- Develop customized corporate and group programs using inventory controlled by the organization to generate net revenue and meet the needs of clients;
- Develop and implement methods of training, communicating with, and motivating team members to track and achieve sales goals;
- Recommend and implement new sales & marketing tactics;
- Build strong relationships with the leaders of local business organizations; and
- Identify sales talent and assist in the hiring process

Management
-
Oversee operation of Community Relations, Promotions, Production, and Merchandise departments, and develop a plan detailing the goals, budgets and strategies of each;
- Track, analyze, and interpret customer and consumption data, combined with outside market intelligence and trends, to identify key trends in purchase behavior and market opportunities;
- Oversee all in-game promotions, mascot appearances, and on-field activities;
- Manage the budgeting and ordering all uniforms, equipment, and locker room materials;
- Be a liaison to our Major League affiliate, including its coaching staffs and MWL umpires;
- Work with department leaders on management of game-day staff and scheduling to ensure successful event execution;
- Manage all team travel; and
- Manage the Director of First Impressions

Marketing (Print/Radio/Digital/Social/Mobile)
- Assist in developing a strategic and detailed promotional calendar to increase attendance and promote fan engagement;
- Assist in developing and coordinating marketing efforts with area media and marketing outlets;
- Manage marketing meetings to ensure all messaging and copy deadlines are met and well executed; and
- Utilize our email marketing platform designed to inform fans and generate ticket sales

Miscellaneous
- Manage and maintain the calendar of events to ensure it is accurate and up to date;
- Do everything possible to ensure all groups attending team games have a great time;
- Maintain a friendly, positive attitude in the office and at each game;
- Lead by example - with no job being too small - by demonstrating professionalism in dress, etiquette, and detail while interacting with guests, staff, and vendors; and
- All other duties as assigned by Ownership, the COO, and/or the General Manager

REQUIRED SKILLS/KNOWLEDGE 
- Three years of proven sales, operational and management experience, preferably in sports;
- Demonstrated excellence in developing and executing entrepreneurial business plans and ticket sales platforms, with quantifiable results;
- Budget, P&L development, financial projection, and financial management experience;
- Database and CRM experience;
- Ability to handle multiple tasks and prioritize goals;
- Strong time management, teamwork and organizational skills;
- Excellent, proven sales and negotiating skills;
- Technically proficient with MS Office (Word, Excel, PowerPoint and Access);
- Strong communication, writing, and presentation skills; and
- Ability to work flexible hours, including evenings, weekend, and holidays, in a fun, fast-paced environment

WHAT MAKES MAIN STREET BASEBALL A GREAT PLACE TO WORK
- Competitive wages;
- Commission incentive - the more you sell the more you make;
- Fun and friendly co-workers;
- Promote from within philosophy - creates boundless career opportunities;
- Comprehensive benefit package – health, dental and vision are all covered; and
- Four weeks paid vacation each year, including days off on and around Thanksgiving, Christmas and New Year’s


Director of Group Sales: Quad Cities River Bandits

POSITION SUMMARY
The River Bandits’ Director of Group Sales oversees the organization and development of all of our group hospitality areas, as well as targeted groups and group prospecting throughout the Quad Cities. He or she will be responsible for completing daily, weekly, monthly, and yearly Ticket& Group reports in a timely fashion. This position requires salesmanship, group sales focus, management experience and “hands on” operational ability. Our Director of Group Sales will work collaboratively with all members of the team. Compensation is commensurate with your level of experience.

IMMEDIATE SUPERVISOR
General Manager, in addition to frequent interaction with Ownership and the Chief Operating Officer.

PRIMARY RESPONSIBILITIES
Ticket Sales
     
- Develop and execute group sales strategies & incentives to grow group sales revenues;
- Oversee and manage all group premium and catering events and coordinate with food and beverage department to ensure perfect execution;
- Identify and solicit new business opportunities and new corporate partners;
- Up-sell and re-engage existing and former clients;
- Manage all aspects of the day-to-day customer servicing of the group sales team;
- Develop customized group programs using inventory controlled by the organization to generate net revenue and meet the needs of clients;
- Maintain group sales inventory and process all group sales contracts;
- Lead the group sales team members, focusing on individual and departmental success;
- Recommend and implement new sales & marketing tactics;
- Help track, analyze, and interpret all customer and consumption data, combined without side market intelligence and trends, to identify best practices, key trends in purchase behavior, and marketplace opportunities;
- Develop goals for all group sales team members;
- Identify sales talent and assist in the hiring process; and
- Daily, weekly and monthly reporting of sales and goals

Marketing(Print/Radio/Digital/Social/Mobile)
- Assist in developing a strategic and detailed promotional calendar to increase attendance and promote fan engagement;
- Assist in coordinating marketing efforts with the team’s media partners; and
- Utilize our email marketing platform designed to inform fans and generate ticket sales

Non-Baseball Events
- Responsible for coordinating the staffing for non-baseball events and making certain all operational and contracted needs and expectations are met;
- Manage and maintain the calendar of events to ensure it is accurate and up to date; and
- Communicate to all staff in a timely fashion

In Addition
- Do everything possible to ensure all groups attending team games have a great time;
- Maintain a friendly, positive attitude in the office and at each game;
- Lead by example - with no job being too small - by demonstrating professionalism in dress, etiquette, and detail while interacting with guests, staff, and vendors; and
- All other duties as assigned by the General Manager

REQUIRED SKILLS/KNOWLEDGE 
- 2-3 years of proven sales experience, preferably in sports;
- Demonstrated excellence in developing and executing entrepreneurial business plans and ticket sales platforms, with quantifiable results;
- Budget, P&L development, financial projection, and financial management experience;
- Database and CRM experience;
- Strong time management, teamwork and organizational skills;
- Excellent, proven cold-calling skills;
- Technically proficient with MS Office (Word, Excel, PowerPoint and Access);
- Strong communication, writing, negotiating and presentation skills; and
- Ability to work flexible hours, including evenings, weekend, and holidays, in a fun, fast-paced environment

WHAT MAKES MAIN STREET BASEBALL A GREAT PLACE TO WORK
- Competitive wages;
- Commission incentive - the more you sell the more you make;
- Fun and friendly co-workers;
- Promote from within philosophy - creates boundless career opportunities;
- Comprehensive benefit package – health, dental and vision are all covered; and
- Four weeks paid vacation each year, including days off on and around Thanksgiving, Christmas and New Year’s



Sales Account Executive: Quad Cities River Bandits

POSITION SUMMARY
The River Bandits’ Sales Account Executive position is for someone who loves and excels in sales and seeks to gain or enhance their experience with a professional sports team.  Successful candidates will demonstrate a can-do attitude, a desire to assist in all aspects of the business, and an ability to sell and to work collaboratively with all team members. He or she is expected to become an integral part of the Quad Cities by volunteering with local charities and causes and have an inherent drive to meet and exceed both personal and team goals.  

Specifically, this person will work on helping increase ticket sales revenue through group sales, mini-plans, and season memberships, as well as the sales of suites and premium areas. Our AccountExecutives are outgoing, energetic and creative sales professionals who are self-starters with a strong work ethic and excellent relationship skills. In-season, Sales Account Executives are expected to service their clients and guests at all home games, which includes weekends and holidays between April and mid-September. 

Compensation is commensurate with your level of experience.

IMMEDIATE SUPERVISOR
The Assistant General Manager, Vice-President of Sales and Director of Group Sales, along with frequent interaction with the General Manager.

PRIMARY RESPONSIBILITIES
- Identify, categorize and approach leads in all ticket types and actively own the sales process (including execution) for designated categories;
- Prospect new business opportunities by making at least 40 cold-calls each day;
- Up-sell and re-engage existing and former clients;
- Participate in coordinated efforts to achieve desired ticket revenue results through dedicated focus on group sales categories, tactics, call volume, sales contests, etc.;
- Consistently report sales results and goals on a daily and weekly basis, including submission of call logs to management;
- Be responsible for set-up of group areas to ensure all guests are serviced appropriately;
- Assist with management of game day Concierge Desk;
- Assist with community events and appearances;
- Work closely with box office to gain working knowledge of ticketing software and work with the team to manage its ticket inventory;
- Database collection, input and management of CRM;
- Participate in sales training sessions;
- Help with the preparation and execution of sales events and season ticket initiatives;
- Assist leadership team, sales team members, and other departments as needed;
- Do everything possible to ensure all groups attending team games have a great time;
- Maintain a friendly, positive attitude in the office and at each game;
- Lead by example - with no job being too small - by demonstrating professionalism in dress, etiquette, and detail while interacting with guests, staff, and vendors; and
- All other duties as assigned by the Supervisors

REQUIRED SKILLS/KNOWLEDGE 
- Technically proficient with MS Office (Word, Excel, PowerPoint and Access);
- Strong negotiating and presentation skills;
- Ability to handle multiple tasks and prioritize goals;
- Excellent communication skills, both oral and written;
- Attention to detail in providing the best possible customer service and fan experience;
- Strong teamwork skills as well as the ability to work independently and self-motivate;
- Strong time management and organizational skills; and
- Ability to work evenings and weekends (in-season only) in a fast-paced environment

WHAT MAKES MAIN STREET BASEBALL A GREAT PLACE TO WORK
- Competitive wages;
- Commission incentive - the more you sell the more you make;
- Fun and friendly co-workers;
- Promote from within philosophy - creates boundless career opportunities;
- Comprehensive benefit package – health, dental and vision are all covered; and
- Four weeks paid vacation each year, including days off on and around Thanksgiving, Christmas and New Year’s

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Quad Cities River Bandits
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