Main Street Baseball is centered upon one fundamental principle – by providing outstanding, affordable, family-friendly fun we will help grow the great game of baseball.  We achieve this by implementing excellent customer service principles rooted in the idea that we treat every customer as if he or she were a member of our own family. Today, Main Street Baseball has grown to include four Minor League Baseball teams – and we’re still expanding!  

Main Street Baseball’s four clubs are different in their own way but each is a wonderful and fun place to work. Each person contributes in a unique way to our customer’s experience, and those contributions are enhanced by the diversity and varied backgrounds of our great staff. Our employees are friendly, ebullient and have a passion for customer service. Being part of our team requires dedication, enthusiasm and a willingness to embrace the concept that a ballpark should be a safe and joy-filled place. Our employees are empowered to make decisions in the best interest of our customers. 

Our culture is built upon a philosophy of promoting from within. We hire smart, outgoing people with the intent of promoting them as far as their ability and ambition will take them. We offer high-quality jobs with excellent benefit packages that have a positive impact on the health and happiness of our staff and their immediate families. We hope you’ll join us!

Please email a cover letter and resume to jonathan@mainstreetbaseball.com.
Please include the job title in the subject of your email.

Lowell Spinners Job Openings


Vice President of Business Development: Lowell Spinners

POSITION SUMMARY
The Spinners’ Vice President of BusinessDevelopment leads the execution of ticket sales strategies and marketing concepts to aggressively grow ticket sales revenue through group sales, mini-plans, and season memberships. This position requires salesmanship, season ticket & group sales focus, management experience and “hands on” operational ability. This person will work collaboratively with all members of the team. Compensation is commensurate with your level of experience.

IMMEDIATE SUPERVISOR
General Manager, in addition to frequent interaction with Ownership and the Chief Operating Officer.

PRIMARY RESPONSIBILITIES
Ticket Sales
     
- Develop and execute ticket sales strategies to grow ticket sales revenues;
- Increase overall growth for season ticket, mini-plans, group sales, and catered events;
- Prospect new business opportunities;
- Up-sell and re-engage existing and former clients;
- Manage all aspects of the day-to-day customer servicing of the ticket sales team;
- Recommend and implement new sales & marketing tactics;
- Help track, analyze, and interpret all customer and consumption data, combined without side market intelligence and trends, to identify best practices, key trends in purchase behavior, and marketplace opportunities;
- Develop goals for all sales team members and manage and train the ticket sales staff to meet or exceed those goals; and
- Identify sales talent and assist in the hiring process 

Marketing(Print/Radio/Digital/Social/Mobile)
- Assist in developing a strategic and detailed promotional calendar to increase attendance and promote fan engagement;
- Assist in coordinating marketing efforts with the team’s media partners; and
- Utilize our email marketing platform designed to inform fans and generate ticket sales 

Non-Baseball Events
- Responsible for coordinating the staffing for non-baseball events and making certain all operational and contracted needs and expectations are met; and
- Manage and maintain the overall calendar of events to ensure that it is accurate and up to date, and communicate to all staff in a timely fashion 

In Addition
- Do everything possible to ensure all groups attending team games have a great time;
- Maintain a friendly, positive attitude in the office and at each game;
- Lead by example - with no job being too small - by demonstrating professionalism in dress, etiquette, and detail while interacting with guests, staff, and vendors; and
- All other duties as assigned by the General Manager

REQUIRED SKILLS/KNOWLEDGE 
- At least 4 years of business development experience, preferably in sports, with a minimum of 3 years of team member management experience;
- Demonstrated excellence in developing and executing entrepreneurial business plans and ticket sales platforms, with quantifiable results;
- Proven ticket-related revenue growth and a history of active sales participation;
- Budget, P&L development, financial projection, and financial management experience;
- Database and CRM experience; and
- Strong communication, writing, and presentation skills

WHAT MAKES MAIN STREET BASEBALL A GREAT PLACE TO WORK
- Competitive wages;
- Commission incentive - the more you sell the more you make;
- Fun and friendly co-workers;
- Promote from within philosophy - creates boundless career opportunities;
- Comprehensive benefit package – health, dental and vision are all covered; and
- Four weeks paid vacation each year, including days off on and around Thanksgiving, Christmas and New Year’s



Sales Account Executive: Lowell Spinners

POSITION SUMMARY
The Spinners’ Sales Account Executive position is for someone who loves and excels in sales and seeks to gain or enhance their experience with a professional sports team.  Successful candidates will demonstrate a can-do attitude, a desire to assist in all aspects of the business, and an ability to sell and to work collaboratively with all team members. He or she is expected to become an integral part of the Merrimack Valley by volunteering with local charities and causes and have an inherent drive to meet and exceed both personal and team goals. Specifically, this person will work on helping increase ticket sales revenue through group sales, mini-plans, and season memberships, as well as the sales of suites and premium areas. Compensation is commensurate with your level of experience. Candidates should be outgoing and energetic with strong sales and relationship skills. In-season, Sales Account Executives are expected to service their clients and guests at all 38 home games, which includes weekends and holidays between mid-June and Labor Day.

IMMEDIATE SUPERVISOR
The Assistant General Manager or Vice-President of Ticketing & Business Development, along with frequent interaction with the General Manager, Ownership and Chief Operating Officer.

PRIMARY RESPONSIBILITIES
- Identify, categorize and approach leads in all ticket types and actively own the sales process (including execution) for designated categories;
- Prospect new business opportunities;
- Up-sell and re-engage existing and former clients;
- Participate in coordinated efforts to achieve desired ticket revenue results through dedicated focus on group sales categories, tactics, call volume, sales contests, etc.;
- Consistently report sales results and goals on a daily and weekly basis, including submission of call logs to management;
- Be responsible for set up of group areas to ensure all guests are serviced appropriately;
- Assist with management of game day Concierge Desk;
- Assist with community events and appearances;
- Work closely with box office to gain working knowledge of ticketing software and work with the team to manage its ticket inventory;
- Database collection, input and management of CRM;
- Participate in sales training sessions;
- Help with the preparation and execution of sales events and season ticket initiatives;
- Assist leadership team, sales team members, and other departments as needed
- Do everything possible to ensure all groups attending team games have a great time;
- Maintain a friendly, positive attitude in the office and at each game;
- Lead by example - with no job being too small - by demonstrating professionalism in dress, etiquette, and detail while interacting with guests, staff, and vendors; and
- All other duties as assigned by the General Manager

REQUIRED SKILLS/KNOWLEDGE 
- 1-2 years sales or professional work experience preferred;
- Technically proficient with MS Office (Word, Excel, and Access);
- Strong negotiating and presentation skills;
- Ability to handle multiple tasks and prioritize goals;
- Excellent communication skills, both oral and written;
- Attention to detail in providing the best possible customer service and fan experience;
- Strong teamwork skills as well as the ability to work independently and self-motivate;
- Strong time management and organizational skills; and
- Ability to work in a fast-paced environment

WHAT MAKES MAIN STREET BASEBALL A GREAT PLACE TO WORK
- Competitive wages;
- Commission incentive - the more you sell the more you make;
- Fun and friendly co-workers;
- Promote from within philosophy - creates boundless career opportunities;
- Comprehensive benefit package – health, dental and vision are all covered; and
- Four weeks paid vacation each year, including days off on and around Thanksgiving, Christmas and New Year’s

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